To meet customer requirements completely, we will implement effective PDCA, continuously improve product and service quality, pursue Zero Defect, and ensure on-time delivery of high quality and HSF products.

"We are committed to complete customer satisfaction and continual improvement. Our products and services shall be of high quality, on time, at competitive cost, and pursuant to zero defect."

Hua Hong NEC always adheres to the principle of "Customer First". It continuously improves its quality management system, provides excellent products and services, and strives to become the reliable business partner of customers both at home and abroad. Its slogan is "Do it right the first time" and promotes the corporate culture of continuous improvement and excellence.

Hua Hong NEC has in place the following quality assurance practices or measures:
* Documentation of work procedures
* System for handling customer complaints and customer satisfaction rating
* Abnormality disposition and engineering change control system
* System calibration
* SPC system for monitoring and control of key process parameters
* Production environment control
* WLR/PLR testing
* Failure analyses (FA)